Frequently Asked Questions

Orders & Payments


We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) on eligible orders.

Once your order is successfully placed, you will receive an order confirmation via email, SMS, or WhatsApp.


Yes, orders can be modified or cancelled before they are shipped. Please contact our support team as soon as possible.


Yes, COD is available on most orders across eligible pin codes in India.


In rare cases, payment processing may take time. If the amount is deducted and you don't receive an order confirmation, contact our support team for assistance.

Shipping & Delivery


Most orders are delivered within 3–7 business days depending on your location.


Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp.


Yes, we regularly offer free shipping on eligible orders. Shipping details are displayed during checkout.


Yes, we deliver to most serviceable pin codes across India.


Please check your tracking details first. If you need further assistance, our support team will be happy to help.

Returns & Refunds


Returns or replacements are accepted only if you receive a damaged, defective, or incorrect product.


Simply contact our support team within 48 hours of delivery and share clear photos/videos of the issue.

Approved refunds are generally processed within 5–7 business days after verification.


Yes, prepaid orders are refunded to the original payment source. COD refunds may be processed through bank transfer.


Due to the nature of wellness and consumable products, returns are generally not accepted unless the item is damaged, defective, or incorrect.

Account & Support


No, you can checkout as a guest. However, creating an account helps you track orders and manage purchases easily.


You can reach us through email, phone, WhatsApp, or the Contact Us page on our website.


Login to your account and visit the "My Orders" section to view all previous purchases.

Our support team typically responds within 24 business hours.


Click on "Forgot Password" on the login page and follow the instructions sent to your registered email address.